Open & Fully Staffed
Nights, Weekends, & Holidays


Emergency & Urgent Care Experts

  • Emergency and Urgent medical care is our focus.
  • Our Staff is specially trained for emergency and critical care. Meet our team:
    - Our doctors have decades of emergency experience
    - Our nurses are specially trained and experienced to respond quickly in emergencies
    - Our surgeon is board-certified for specialty surgeries
  • Licensed veterinary technicians answer incoming calls and questions.
  • Our specialized in-house diagnostics and medical equipment offer advanced options for local veterinarians.
  • We’re also pet owners so we understand the special bond with your pet.

Emergency Referral Hospital

Convenient After-Hours Urgent Care Clinic

  • We provide expert Urgent, Minor Emergency and Diagnostic Care.
  • We’re conveniently open nights, weekends and holidays when you’re with your pet.
  • Our team can help you with Urgent Care issues such as ear infections, hot spots, digestive issues, ingestions, pain, embedded foxtails and much more.

We also offer help with wildlife and stray pet care as well as pet end-of-life decisions.

If your pet needs urgent care, call us at 650-494-1461. We are located at 3045 Middlefield Road in Midtown Palo Alto.

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What is an emergency? In many situations, the answer is not simple.

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Pet Resources

We are pleased to offer our community of pet owners more than excellent emergency care.

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In Loving Memory

Post your best loved memories about your pet.

South Peninsula Building

To Dr. Thelen and the Vet Nurses: Thank you for saving my life. My mom wants to thank you for keeping all the humans calm too. You all are the best!

– Juno (I was chasing a car and it didn’t see me—oops!)

Dear Dr. Hanes and Nurses: Thank you for taking such good care of me and helping me with my diabetes problem. I was afraid and feeling pretty sick, and you calmed me and helped me get well. I am feeling much better now, and my family is giving me lots of special attention.

– Woof, woof!—Bella the Wonder Dog

I just wanted to thank everyone who helped my little dog Ginger. She had eaten some dark chocolate, so you had to induce vomiting, etc. She is now back to her usual state of excellent health thanks to you all. You guys are the best!

– Laura W.

The doctor and nurses were fabulous saving our cat who somehow opened a container of our dog’s Rimadyl medicine and ate some. They provided helpful information over the phone about the toxicity and how to handle it. When we brought our cat in they gave her excellent care. A wonderful experience in a stressful situation.

– B.N.

I wish this facility was open during the day because I wouldn’t hesitate to bring my cats here on a regular basis. Everyone is very helpful and nice. I will definitely be using this emergency clinic again if needed.

– Erica L.

AAHA Accredited